Quality Policy
Gripwell is a premier supplier of Hand Tools who cater to the International Market. We are committed to the supply of Quality Goods to our customers fully meeting their requirements including Delivery and Cost.
We, at Gripwell are striving for a pre-eminent position in the export of Hand Tools. While doing this, we will maintain pro-active and close liaison with our Customers and would attempt to anticipate their future requirements towards product type, quality, packaging and delivery.
At Gripwell we aim to provide Total Customer Satisfaction through continuous improvement in our products and system to as to have lasting relationship with all our Customers. We are committed to implement, upgrade and maintain a Quality System, which is in line with International Standards.
In 1998, Gripwell Forgings & Tools implemented the ISO 9001 Quality System & Procedures and successfully obtained certification. Subsequently, the Company has now upgraded to the ISO 9001:2015 Quality System and is certified by Intertek Certification Limited.
All Gripwell units are ISO 9001/2015 certified and a number of products such as Chrome Vanadium Steel Spanners, Vices, Chisels & Bars, Pincers and Water Pump Pliers are tested for safety & quality as per relevant DIN parameters and are GS Compliant.
All Gripwell units are audited for Social & Ethical Business practices. Gripwell Forgings & Tools is certified under AMFORI BSCI as a Social Compliant Producer (Grade B). The Company is also certified for ISO 14001 Environment Management System.
Gripwell Forgings & Tools is a STAR EXPORT HOUSE accredited by Government of India.
But the quest for quality and service does not stop here. The Company is constantly endeavouring to upgrade not just product Quality but all aspects of services, including delivery and cost that can be provided to customers
The Choice of World Leaders
Today Gripwell Tools are the choice of some of the leading Chain Stores in the world who are directly importing various products. Gripwell is exporting to all major world markets with a presence in over 60 countries and also has a Distribution Center in Sydney, Australia.
